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Shipping with Elementos Design

FREE SHIPPING TO YOUR DOOR…

Elementos Design wants to make it easy for you to source and purchase art and design pieces from all over the world.  We ship all pieces from the international source directly to Elementos Design in the United States to ensure quality and authenticity.  We in turn, ship the product to you.  This process will take 2-3 weeks*, depending on the country of origin.  Every shipment is insured through the carrier for damage in transit.

*Please see individual products for specific delivery timeframe.

Remember, the cost of SHIPPING IS FREE 

Ground or freight shipping is only free within the Continental United States.  Please contact us for rates to Alaska, Hawaii and US territories.

Elementos Design wants you to be comfortable and confident that your one-of-a-kind piece is protected and safe until it arrives at your door.  Each piece is custom packaged, and ready to be placed in your space upon arrival. 

Elementos Design does not cover the cost of shipping internationally. Please contact us directly if you are interested in having your order shipped internationally.  However, remember your order ships free by ground service anywhere in the continental United States.

EACH PIECE IS INSURED

Each piece is insured at our expense.  Should anything happen during transit, contact us and we will coordinate an insurance claim as required.  You will be entitled to a full refund.

PROFESSIONAL PACKAGING OF PRODUCTS

Elementos Design wants you to be comfortable and confident that your one-of-a-kind piece is protected and safe until it arrives at your door.  Each piece is custom packaged, and ready to be placed in your space upon arrival. 

INTERNATIONAL SHIPPING

Elementos Design does not cover the cost of shipping internationally. Please contact us directly if you are interested in having your order shipped internationally.  However, remember your order ships free by ground service anywhere in the continental United States.

SHIPPING TIMEFRAME

Each product page indicates a “Ships Within Approx.” timeframe.  These times will vary depending on the artist availability and the time needed to ship the item you have selected.  Please expect between 2-3 weeks for delivery time from the date you place your order.

After placing your order, you will receive an email confirmation indicating when to expect your order.  Once the order has shipped to you, you will receive another email that will include the shipper’s tracking information.

If you have any questions about delivery times or tracking packages please email us at customer-service@elementosdesign.com

RETURN SHIPPING

Artwork and design elements must be in their original condition for return.  Residents outside of the Continental United Statets pay for return shipping.  Corporate and Interior Design accounts are subject to additional terms.

 

 

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